They shouldn’t, let’s get this straight right from the start. There are reasons which are obvious – some clients are bigger, some are more important because of their market (which you want to be part of) etc. However, the question remains – are they getting the same price?  Continue reading →

Your customers make sales orders to you if they want to buy something from you (unless you have a shop where they can get their goods right away). Sales orders to you are initially work orders – you must fill, ship and invoice them.  Continue reading →

You get a sales order from your customer – a work order for you. You start filling it right away, are all stressed out by the deadline, the materials needed and so on. Once it’s all done, you are happy you can finally deliver the goods and the shipment is done. Did you send the invoice with the shipment?  Continue reading →

It may happen that if your clients are physical people and not companies, that you’re giving away coupons at some point. How should you treat them however?

In essence what a coupon is, it’s a promise that in future, against this coupon you will give away something either for free or with a cheaper price. So in your accounting if it’s anything, it’s an expense.  Continue reading →

Discounts to customers are done for various reasons – to get more customers, to maintain good relationships or to be more competitive compared to suppliers. one thing with discounts is to keep in mind that you should never make losses with those sales – your profit margins should always be bigger than discounts you give.  Continue reading →

So you want to start paying bonuses to your clients, be it from the volumes sold, prices or some other special conditions, there are some areas you want to determine and figure out for yourself prior to commencing those discussions and signing agreements:  Continue reading →